A 2014 report from the CDC lays out the six principles of crisis and emergency risk communication (“CERC”) as:
- Be first
- Be right
- Be credible
- Express empathy
- Promote action
- Show respect
Author: safetyeatstheworld_410lu2
Sentry Mode in the Tesla
I’ve been tracking the self-driving space ever since I got into one of the demo cars at Google long ago in Silicon Valley. The press around “sentry” mode of the Tesla is quite interesting. Why? Because it points to how a defense can become an offense — apropos to the famous Sun Tzu saying.
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ALL-CAPS AND PIONEERING ARTIST JENNY HOLZER
I was thinking the other day about how President Trump uses ALL-CAPS in his tweets to the world. And given how there’s a movement afoot to promote all-lowercase afoot, I THOUGHT IT PRUDENT TO LINGER ON THE THOUGH OF ALL-CAPS FOR A MOMENT.
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Safety Eats The World Blog
Similarly to how software seems to have eaten the world, safety has eaten our world — to the effect that our desire for safety has gobbled up a lot of our thinking. Well, at least my thinking. How about you?
Alert Fatigue
In many parts of the world there’s “crisis fatigue” — which isn’t a good thing because it means that one’s numbness to an emergency can result in not doing anything about it. False alarms make it even harder for folks to respond well to a real crisis — and it’s not uncommon right now.
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Farewell to la bise (and handshaking)
Getting used to avoiding handshakes was one thing, but in France (and other parts of Europe), la bise is on the out. I heard this from a friend during the April 2019 timeframe when C-19 had just started to land — and in a small village in France they were ostracized for not engaging in the tradition of la bise.
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Known Knowns, Known Unknowns, Unknown Knowns, Unknown Unknowns
Donald Rumsfeld in a 2002 press conference fostered the birth of the memes of “known knowns” and “known unknowns” and “unknown unknowns” which, to be frank, has long been a mystery to me. So I thought I needed to unpack it today as I can see it’s pretty important when considering the nature of black swans (versus white swans). Apparently it reaches back to the Greek era … I wish I had studied history better when I was younger.
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Microsoft Auth Outage
Today there was a major outage of Microsoft services. It lasted roughly for an hour, and it created a great deal of mayhem across all users who use Microsoft products … which is A LOT of people.
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California Fires Detailed
I caught a weather expert’s feed on Twitter where the visualization overlaps with real satellite footage to accentuate the effect of fires happening in California. It happens quite fast, but it lasts in your mind.
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COVID-19 was a “White Swan”
Nassim Taleb popularized the term “Black Swan” and has recently pointed out that COVID-19 can’t be categorized as such. He said it is a “White Swan” instead. Why? Because C-19 didn’t happen all of a sudden with a lack of predictability — we knew enough about it so that we could enact countermeasures, but many countries didn’t do so. It wasn’t, as he calls it, “an unforeseen problem” – which is his definition of a black swan.
Looking back to the early thoughts of Taleb in 2009 on the ideas of risk are quite interesting, as grounded in an HBR piece he penned with collaborators entitled, “The Six Mistakes Executives Make in Risk Management.“
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